Clarion Co. Ltd (Tokyo, Japan) is glad to communicate the following information concerning its subsidiary Clarion Corporation of America and their most recent industry award from JD Power and Associates.
Detroit, MI (September 2, 2009) – Clarion Corporation of America, a global leader in the mobile electronics industry, was awarded the industry’s highest award by J.D. Power and Associates for supplying the radio with the highest quality in the AM/FM/ Single CD segment of the 2009 Multimedia Quality and Satisfaction StudySM.
Clarion receives an award and ranks highest in the AM/FM/ Single CD segment with the lowest overall score of 2.8 problems per 100 vehicles (PP100), significantly below the segment average of 4.6 PP100 reported (the lower the PP100 reported number, the higher the product quality).
Customers with Clarion’s AM/FM/Single CD Player in their new vehicle reported the fewest problems for ejecting and loading.
The J.D. Power and Associates 2009 Multimedia Quality and Satisfaction Study measures owner experiences with the quality, design satisfaction and features of automotive multimedia systems in new vehicles. This study released on August 19, is based on responses from 80,930 owners of new 2009 model year vehicles.
Clarion Company Ltd., the parent company of Clarion Corporation of America, supplies numerous radios, multimedia and navigation systems to new vehicles sold in North America and worldwide. This study shows once again that Clarion radios provide vehicle owners with excellent satisfaction and quality. Clarion has set the benchmark for quality in this multimedia segment.
“We are very honored to have received a J.D. Power and Associates award, now for the fourth year in a row,” said Matt Matsuda, President of Clarion Corporation of America. “This demonstrates our commitment and achievement of producing and delivering high quality products that exceed customer satisfaction requirements. Clarion prides itself on introducing high-quality mobile electronics with appealing features consumers demand most, for both OEM vehicles and the aftermarket.”
About Clarion
Clarion Corporation of America, headquartered in Cypress, California, is a subsidiary of Tokyo-based Clarion Co. Ltd., which joined the Hitachi-group companies as a consolidated subsidiary in 2006. Clarion Corporation of America ranks among the top 150 North American OEM Suppliers and is recognized by an independent research firm for the highest customer satisfaction for 6CD radios in new vehicle’s sold in the U.S. for the third consecutive year. Clarion, an international leader in mobile electronics since 1940, conducts research, development, engineering, design, manufacturing, sales and marketing of vehicle entertainment, navigation, rear vision, communications and security products for the automotive, marine and recreational vehicle environments. Clarion has over 10,000 employees worldwide and 12 factories in 10 countries, with marketing and sales affiliates in Europe, North and South America, Asia and Australia. Clarion is located on the Web at www.clarion.com.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
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