North and South America [Products Information]

  1. Home
  2. Support
  3. Software Update/Download
  4. Audio Models Software update
  5. M502 Software update

M502 Software update

M502 Improvements (09/22/2016)
• Radio channel search improvement
• Bluetooth update
• Wired remote update
Includes M502 Improvements (09/22/2016)
• Wired remote stability
Includes M502 Improvements (12/31/2013)
• iPod no longer continues to play when changing modes
• Pandora no longer continues to play when changing modes
• ”RECEIVED CALL" and MISSED CALL" list are displayed correctly
• The incoming call information is displayed correctly
Includes M502 Improvements (03/25/2013)
• Bluetooth audio streaming (A2DP) iPhone 5 and Apple iOS 6 devices 
Includes M502 Improvements (09/27/2012)
• USB playback stability 
Includes M502 Improvements (07/09/2012)
• Bluetooth audio streaming (A2DP) volume level issue when the source is changed from A2DP to Bluetooth hands-free profile (HSP) or tuner mode
• Bluetooth hands-free operation
 
Estimated Update Time: 35 minutes
Introduction
Please download and print this M502 Software Update procedure prior to downloading and installing this software update.  It is important that this procedure is done in the order described in this document as failure to do so may result in the M502 becoming inoperable. 
 
Please confirm the software version of your unit prior to performing the update. Refer to step “3. Confirm Result” at the end of this document. If the software version on your device matches the versions listed in step “3. Confirm Result”, then your M502 is up to date and you do not need to perform the software update. 
 
Warning: Do not perform this software update while operating the vehicle. Do not interrupt the power of the M502 while the update is in progress. Remember to record all the “Settings” prior to performing the update process, as the unit will return to factory default settings after the update.
Requirements
• A Windows PC with an internet connection and a Zip/Unzip program installed into it. (http://winzip.com/downwz.htm). Note that the PC will need to be accessed throughout the update process, as files will need to be loaded and deleted from the USB memory device.
• A blank USB memory device with 256MByte or greater of memory.
• Access to the USB port on the M502.
1. Preparation
1) Download the “M502.zip” file and save it to your computers desktop. The file is zip-compressed and you will need to unzip it onto your PC prior to copying the files to a USB memory device.

M502.zip (2.29MByte)

When the file is unzipped, you will see five files.
 
cdrom.bin (604kByte)
M502MCU.BIN (193kByte)
boot.bin (35kByte)
updater.plf (146kByte)
firmware.plf (1,647kByte)
2. Update
1) Copy the “cdrom.bin” file to a blank USB memory device from your PC.
 
cdrom.bin
2) With the M502 powered on, insert the USB memory device into the USB port.  The unit will automatically recognize the USB memory device and show “SERVO UPGRADING” on the display. 
M502_1
Note: Do not interrupt the file transfer process. The M502 will automatically switch to the tuner mode when the file transfer is complete.
 
3) Once the M502 has switched to the tuner mode, remove the USB memory device.  
4) Plug the USB memory device into your PC and delete the “cdrom.bin” file it contains.
5) Now, copy the “M502MCU.BIN” file to the USB memory device.
 
M502MCU.BIN
6) With the M502 powered on, insert the USB memory device into the USB port. The unit will automatically recognize the USB memory device and show “MCU UPG” on the display.
M502_2
Note: Do not interrupt the file transfer process. The M502 will automatically turn off when the file transfer is complete.
 
7) Once the process has completed, please remove the USB memory device from the M502.
8) Plug the USB memory device into your PC and delete the “M502MCU.BIN” file it contains.
9) Now, copy the “boot.bin”, “updater.plf”, and “firmware.plf” files on to the USB memory device.
 
boot.bin, updater.plf, firmware.plf
 
10) Power up the M502.
11) Insert the USB memory device into the USB port. The M502 will automatically recognize the USB memory device and show “BT UPDATE FILE1   ***%” on the display. Once FILE1 reaches 100% “BT UPDATE FILE2   ***%” will be displayed on the screen. Once FILE2 reaches 100% “BT UPDATE FILE3   ***%” will be displayed on the screen.
M502_3
Note: Do not interrupt the file transfer process.  The M502 will automatically turn off when the file transfer is complete. This portion of the update may take longer than five minutes.
 
12) Once the process has completed, please remove the USB memory device from the M502.
3. Confirm Result
1) Power up the M502 then, while in tuner mode, press the Play/Pause button on the remote three times. Confirm that the version reads “VM-0706-1U”.
M502_4
2) While in iPod mode, press the Band button on the remote three times. Confirm that the version reads “VS-0108”.
M502_5
3) While in AUX mode, press the Play/Pause button on the remote three times. Confirm that the version reads “SW01.57.00”.
M502_6
Important: If any of the software versions do not match, please perform the software update again.
Support / Contact Information
In the event you have any difficulties executing these instructions and/or need assistance, contact Clarion Customer Service at (800)347-8667, option #2 (Monday-Friday, 7:00AM-5:00PM PST).
  1. Home
  2. Support
  3. Software Update/Download
  4. Audio Models Software update
  5. M502 Software update

Top page