N.I.C.E. P200 Battery Recall

IMPORTANT SAFETY RECALL

CLARION N.I.C.E. P200 (NAVIGATION IN-CAR ENTERTAINMENT SYSTEM)


Dear Clarion N.I.C.E. P200 Customer:

Clarion has recently learned of four reports that the battery used in the N.I.C.E P200 product has overheated and damaged the unit. No injuries or fire have been reported to date. Due to this concern, Clarion is implementing a safety recall to replace the suspect batteries.

The cause of this overheating condition is related to the battery. This particular battery was used during two production months, and P200 units with the suspect battery can easily be identified in one of two ways:

Suspect Battery:

The suspect battery can be identified by the serial number of the P200 unit, which is printed on the back of the unit, next to the battery compartment.

The battery should be replaced if the P200 Serial Numbers Ends in the Following Characters: “UE” and “UF”

Example: 1000101UE

The suspect battery can also be identified visually. Open the battery compartment located on the back of the P200 unit. Look at the lower right hand corner of the battery label. The battery should be replaced if there is NO date code on the battery label as shown:

NO DATE CODE - Battery should be replaced

NO DATE CODE - Battery should be replaced

Good Battery:

P200 Serial Numbers Ending in “UG” are OK. There is no need to replace the battery if the serial number ends in “UG.”

The battery does not need to be replaced if the battery has a date code on the lower right hand corner of the battery label as shown below:

Date Code Present - Battery is OK

Date Code Present - Battery is OK

If you have a P200 with a serial number ending in “UE” or “UF” or have a battery that does NOT have the Date Code printed on the battery label, please discontinue use of the P200 and do not connect to the AC or DC Charger.

Please contact Clarion at 800.347.8667 or parts@clarion.com for instructions on how to have your battery exchanged free of charge.

Clarion regrets that this problem has occurred, and we are fully committed to a prompt resolution.

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