Cypress, CA – (December 20, 2006)
Dear Clarion N.I.C.E. P200 Customer:
Clarion has recently learned of four reports that the battery used in the N.I.C.E P200 product has overheated and damaged the unit. No injuries or fire have been reported to date. Due to this concern, Clarion is implementing a safety recall to replace the suspect batteries.
The cause of this overheating condition is related to the battery. This particular battery was used during two production months, and P200 units with the suspect battery can easily be identified in one of two ways:
Units that potentially have the suspect battery can be identified by the serial number of the P200 unit, which is printed on the back of the unit, next to the battery compartment. The battery may need replacement if the P200 Serial Number ends in the Following Characters: “UE” or “UF”.
The suspect battery can be identified visually. Open the battery compartment located on the back of the P200 unit. Look at the lower right hand corner of the battery label. The battery should be replaced if there is NO date code on the battery label as shown:
P200 Serial Numbers Ending in “UG” are OK. There is no need to replace the battery if the serial number ends in “UG.”
The battery also does not need to be replaced if the battery has a date code on the lower right hand corner of the battery label as shown below:
Please contact Clarion at 800.668.5612 or email@example.com for instructions on how to have your battery exchanged free of charge.
Clarion regrets that this problem has occurred, and we are fully committed to a prompt resolution.